Here's a Surprise.... (note the heavy sarcasm)

I don't understand many things that happen, I'll be the first to admit it. But I got an email from an Annie yesterday, and I can add one more thing to the list. Annie slid in an oil spill in her local Walmart. As near as Annie can figure, the bottle of corn oil must have been leaking because when she turned the corner, down she went, boom. Annie cracked two ribs on the cart and banged herself up pretty good. Guess what Walmart has done for her? If you have said jack squat then you got it in one. They haven't even returned her calls. The one person that she did speak with in the claims department got very snippy with her and told her that when she got a phone call from them, then she would know when she was going to hear something. That's the text book definition of customer service, isn't it? It makes me wonder what kind of training program that they have there, how about you? So Annie has had to resort to the thing she hates-she has contacted a lawyer. I've had a fair amount of experience with Walmart and litigation, I wish her luck. But since I still have the asthma from the illegal workers that Walmart had cleaning their floor, I'm not holding my breath. I don't look for her to get any satisfaction in the near future, maybe if it's a slow news day and it makes the rounds of the 24 hour news channels. It could happen. Anyway, wish her luck, and if I hear anything I'll pass it on and you can thank me later.