Wednesday, February 11, 2009

Peppermint is Good for a Belly Ache

Do you like change in your life? It seems that many people do not.I have gotten more than a few emails from Walmart associates who are unhappy with the restructuring that is going on in the Happiest Retail Haven in the World. Walmart is changing the manager structure, so that they will have better coverage. They also seem to be doing away with the department managers as we know it and going with something called a zone manager. The biggest change would seem to be that the magical hours of 7-4 Monday through Friday are all disappearing. Well, good. It is about time, isn't it? How many times have you gone shopping at a Walmart, only to find what you needed wasn't in stock? And how many times, after talking to a manager, were you told to call back or come back when the department manager was there? That seems a little backwards to me, it always has. Instead of having the customer(you remember them, the ones with the money that pay for everything?)come back when the department manager is in, how about having the department manager in when the customer is? It's so crazy, it just might work! When was the last time you went into a Walmart at 10 am and saw a huge crush of customers on a weekday? Unless it is the day before Christmas, the answer is never. But when was the last time you went in on a Saturday and saw a huge crush of customers? I believe that is every Saturday, isn't it? So I am waiting on someone to explain why it is a bad idea to have the people who run a department in the store when the customers are in the store. If I hear an answer that doesn't amount to "because I want to have weekends off, and work just day shift" I'll let you know. While I am waiting on answers, I'll wait to see when Walmart is going to explain why they still haven't implemented better insurance. If the expense of providing insurance to their associates is that draining, again, why don't they shop it out to agents in the area of the store? One hundred or so potential clients would make almost any independent agent come running, wouldn't it? Walmart could have a committee (they do love those) and have the committee sort through the various offers from the different agents. Then, the best 5 or 6 could come back and make their pitch to the store. A simple vote would get you a winner, and everyone would have decent insurance, instead of what they are stuck with now. Just a thought. If it comes to pass, you can thank me later.

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