Wednesday, February 25, 2009
Computer Illiterate, That's Me
Do you know how to set up a website? I want to set one up, but I have no idea how to go about it. Computer Illiterate doesn't begin to cover it. Most of the time I am okay with that, but computer knowledge is kind of like toilet paper, when you need it, you really need it, and not much works as a substitute. I have a feeling that I will be forced to have my nephew help me figure it out. If you want to feel old sometime, try asking for technical help from someone whose butt you have diapered. I promise that you will instantly feel about one hundred eighty years old. But I suppose it could be worse, I do have other skills, some of them learned from the best little retail spot in the universe, you know the one. I know how to juggle breaks and lunches in a schedule that is an hour behind. I know how to take a register belt apart because a customer didn't realize that if you put something on the conveyor belt, it might just go through the crack. I also learned that there is a way to treat people if you value them. And I learned that Walmart doesn't know that. I don't miss my time at the happiest retail spot on God's green earth. I miss some of the people, sometimes, but the over all aggravation from being devalued every day, nope, don't miss that at all. I received an email from a lady named Carrie yesterday. She told me a few stories about the Walmart that she used to work at in Indiana. I smiled to myself as she complained about having four hours of work and two hours to do it. Then I smiled again as I remembered something else she wrote about. She called it the freebie vacation. Carrie complained that with the policy of not going one tick over forty hours in her store, many of the department managers had devised a way to take a mini break, and they were allowed to get away with it time and again. The scam works like this: say you want to get away for a few days, there is a Holiday coming up. But you don't want to waste any of your vacation time that you have accrued. Here is what the department manager would do. He/she knew that they were going to get an extra day off to remove the holiday pay. He/she also knew that they day would be scheduled to coincide with their Saturday-Sunday days off. So then the department manager would make it a point to work over a little every day of the week, so that when the day before their extra day off arrived, they had to shave another day off, and presto! A four day weekend! Nice, isn't it? The amazing thing was that the salaried managers let them get away with it time and again. Why didn't they make the department manager shave it off the very next day? Good question. Another thing that the department manager would do was come in at night, in theory to set up a new module or some other piece of work that would be easier with less customers around. One new mod set up, and the department head was almost certain to be able to enjoy a three or four day weekend, no question. Someone forwarded a post to me. In it, a department manager was explaining that it wasn't really their job to take care of the customer, their job was to run a department. What???? I guess those troublesome folks with their money can be a real aggravation. When did these people forget who is paying their salaries? Why doesn't someone remind them? I've suggested before that 1.800.WALMART is the place to start asking those very questions. The next time you are faced with a department manager who doesn't want to be bothered with you, remember the number, then use it when you get home. You'll thank me later,
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