Don't Fly United- You'll Thank Me Later

I recently went on a cruise to Alaska.  We were flying into Seattle and our schedule was tight.  Airlines have gotten more and more tightfisted with their flights and we were the victim of skin flinted-ness and God awful customer service.
It started with sitting for three hours on the runway. Yep-three hours. I asked my companion why we didn't just fly around the storm-it was fast moving and going the opposite way from us.  No soup.  I asked the United employee fussy mc dickwad  if there was an alternate flight we could take as our schedule was now very tight.  Not only did he not care-he seemed to take delight in his unhelpfulness.  Just the sort of person who should work customer service, no?  So instead of even looking at the other scheduled flights he said no.  I didn't realize that United makes their employees memorize the entire flight schedule.  But they must, as I said-fussy mcdickwad didn't even bother to look at the schedules.
So we sat there, waiting, until we reached the maximum amount of time we could wait and not take off.  Then we went back in the terminal and waited another hour.  Finally, you'll never guess what they decided to do.  That's right-they flew around the storm.  Of course, we missed our flight out of Chicago into Seattle.  Luckily, the next person working for United-Sissy McHelpful- understood our problem and actually seemed to care about our predicament.  We still missed our cruise, however, by 21 minutes.  Yep. Less than half an hour.  So then Sissy McHelpful made some calls and United flew us by Alaska Airlines into Ketchikan, so that we could meet up with our cruise.
We ended up having to rent a room ($200 dollars and no air conditioning!) and having to miss the first two days of our cruise.  All because United parked their thumbs up their butts and hired that unhelpful jerk.
The flight home was infinitely better.  We flew with USAir and didn't have a single problem.  We even had the rare polite child seated beside us.
The seats on United were cramped and uncomfortable, also.  All of the airlines try to hawk their overpriced lunchables instead of serving a decent meal.  It was just pathetic.
I can understand why they lose money hand over fist.
So take it from me, don't fly United.  You'll thank me later!   ps- Happy Birthday Mitchell!!!!