Sunday, November 23, 2008
What You Wish You Had Said
Today's blog is pretty straightforward. Looking back, was there ever a situation that you wish you had said something differently? Many times, the perfect response to a comment or situation does not present itself until hours or even days after the time has passed to say it. I think of a time when I was helping a lady with no legs and only one arm do her shopping. She was in a motorized cart that Walmart provides. Another customer with more-shall we say-girth?-complained because there wasn't a cart for her to use. I simply apologized for her inconvenience and continued to help the other customer. What I wish I had said was "Ma'am, I am sorry that the cruel fates have left you addicted to the four boxes of Twinkies and the case of Mountain Dew in your cart. I only hope that it doesn't sever three of your limbs the way it did this lady!" Of course the only words that she would have understood would have been Twinkies and Mountain Dew, but I would have felt better. Another example of this would be when a horrible third shift assistant joined the overnight crew of Pedro's. This person was more interested in flinging her hair and flirting with the support manager than she was in getting any real work done. On any given night,Katrina could be found walking the floor with her support managers, and casually looking over the merchandise and commenting on working associates or items that were for sale. Pedro told me that he was informed by this Katrina that the walkie-talkie he had been using at work for the past five years was unauthorized and would not be allowed any longer. I am certain that it had nothing to do with the conversations that were over heard between the support manager and her. I am also certain that any "meetings" that they had in the TLE stock room were strictly work related. Pedro wishes he had said "Listen Kate, I know that you have a pressing engagement with the support manager. But frankly, I am too busy answering the calls that you cannot answer while you are having sex with the associate, to worry about much of anything else." So short as this blog may be today, send me a message with the situation you have dealt with and what you wish you had said. I promise, even in my post-Turkey intoxication, I'll print the best ones. And you can thank me later.
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