AT&T Sucks. Here Is Why

The stupid town that I live in doesn't have a lot of options if you want services that other people take for granted.  It has three internet providers. AT&T is one of them.  The other two are over priced options.  I could use cable (if I sell a kidney) or the one the city offers (recycled service from another provider with their fees added to it)  I am stuck with AT&T.  I use the wifi so that I am not tethered to my register.  AT&T sucks.
They used to have DSL which was stupid fast and inexpensive.  I could access my internet from anywhere I happened to be.  Then they went to UVerse.  I despise UVerse.  It is slower. It costs three times more.  If it rains, I have no internet for periods.  If it is foggy, I have no service for periods of time.  If it snows, well you see the pattern here, right?  I know how the tech guy takes his coffee.  That's how often he is here.
I pay the internet ransom through my automated pay option from my bank.  This morning, I had no internet service.  I called AT&T.  They said I hadn't paid my bill.  I told them I had, I would pay the new bill on the 10th when it was due.  AT&T said I hadn't and suggested I check with my bank.  I called my bank.  The lady on the phone looked up my account and then gavce me the routing number used to pay AT&T for their sub standard service.  I called back.  First I got the person that I couldn't understand.  Then I got the person who was an idiot.  Then I finally got the supervisor. That was James.  James told me there was nothing that AT&T could do until I paid my bill. Again.  So I asked to speak to his supervisor.  Apparently James runs the place, because his supervisor would have to be alerted and I would receive a call within 24 hours.  That was incredibly unhelpful.  So I called back.  Same drill.  First person spoke English as a first language, but had such a grudge that she had to deal with people, I asked for her supervisor.  Guess who I got?  Yep, James the poster child for inept.  So Then I was transferred to billing.  The only way that AT&T would turn my service on was if  I paid another payment on top of the one I had already made.  I had no choice, I paid the ransom.
Two hours later, still no service.  I called again.  Finally service.
But tomorrow, I get to track down my payment and then I won't get my money back, I just won't have to pay them next month. Lucky me.
AT&T sucks.  If you have any other option besides them, take it.  You'll thank me later.